I got to spend a couple days in Lafayette, LA where I taught
a class on Wednesday. When I arrived Tuesday morning, I could not help but
notice that the airport was small – only three gates. So, I made a mental note
to time my return to the airport for my flight back to DFW for somewhat less
than the recommended two hours prior to the flight. That would help since my
return flight was scheduled for 6:10am. During the class one of the participants
assured me that I would not need to be at the airport the full two hours early.
He never had and had never had a problem. The class went well. Lots of interaction.
Lots of good feedback. I was packing up and heading to the hotel – a full two
minutes away – by a little after 4 pm Wednesday. I had found a church online to
go to that night, but I could not find the church when I went to look for it.
So, I spent the evening in the hotel getting packed up for the trip home early Thursday
morning.
I set my alarm for 4:15 am but was awake before the alarm went
off. I had everything packed and ready to go so I was at the airport by 4:30.
Check in gave me a bad feeling about what lay ahead. There were seven or eight
people in front of me and when I took by bags to the area required so they
could be dropped off for scanning, there were at least seventy bags jumbled
together waiting to be sent through the x-ray machines. That did not look right
for such a small airport. Security was upstairs and when I was moving up the
escalator I was greeted with a disturbing site. There were at least one hundred
people in line to go through security to the three flights that had all been
scheduled for around 6 am.
I queued in and began to put everything I could into my
carry on or my computer bag so I could get through security as quickly as possible.
While I was emptying my pockets, I discovered that I had not dropped off the
keys for the rental car, so I got out of line, went back downstairs to get the keys
taken care of and hurried back to the security line. Fortunately, only about
five people had entered the line in my absence. The line continued to slowly
inch forward, but it was highly questionable if the people in front of me –
scheduled for the flight at Gate 3 to Atlanta – would make that flight. When the
announcement was made that the gate to their flight would close in five minutes
there was a noticeable panic. We were still about twenty-five people away from
even beginning the process of being checked in through security.
To her credit, the young lady that had taken over reading the
boarding passes to begin getting us into the final queue started to get the boarding
passes from people in line and scan them so we could go straight to the belt to
get our things scanned when there was room for any of us to fit. I was about
ten people out when she began walking the line to scan boarding passes and
check IDs. When the lady of the couple trying to make their flight to Atlanta
was walking into the body scanner, it was announced that the door had closed to
their flight and would not be reopened. She pitched a fit. It was 6:05 and my
flight was fully boarded. And, wouldn’t you know it, I got pulled aside for a
full body search. In the waistband. Up the crotch. Wiping down the hands. The full
experience. While I was waiting to be released, I watched my items come through
the x-ray device, so I was not too far behind even with the extra-personal TSA
experience.
The attendant to the gate for my flight came over and announced,
“All Dallas passengers. I need you to get through security right now, so I can
board you before I have to close the door.” I would have happily complied but
was still waiting for the harried TSA staff (clearly this was an unusual
situation for them also) to allow me to proceed. It was still a couple minutes
later that I was able to slip on my shoes, stuff my computer into my bag, collect
my phone and wallet and hurry onto the plane. I did not take time to put my
belt back on until I was out of the plane in Dallas. As I understand it, there
were about eight people that did not make the flight. What did the TSA people
have to say when they heard all the complaining? “We opened at 4 am. You could
have been here a lot earlier.” It is hard to argue with that.
Lesson learned: Go ahead and plan on getting to the airport
two full hours before your flight time. You may spend a little more time
sitting in the waiting area, but better to do that than be in the security line
while your flight is taxiing away.